Shipping Policy

This Shipping Policy clarifies the unified shipping standards, delivery cycle, shipping fees and relevant rules for all orders on desitinshop, applicable to all global delivery regions.

Order Processing Time

All paid orders will be processed, packaged and shipped within 1 to 3 business days after successful payment. Orders submitted on holidays or weekends will be processed sequentially on the next working day.

Global Delivery Time

We provide unified global delivery service for all countries and regions worldwide. The standard estimated delivery time for all global orders is 6 to 12 business days, with consistent delivery cycle for domestic and international regions. Expedited delivery options are available for customers with urgent delivery needs.

Shipping Fee Standard

Our website provides permanent global free shipping service for all valid orders. There are no shipping fees, handling fees or regional surcharges for any orders delivered to any global region.

Delivery Address Specification

Customers are required to fill in accurate, detailed and valid shipping address information, including recipient name, contact method, detailed delivery address and postal code. Any delivery delay, loss or return caused by incorrect or incomplete address information shall be borne by the customer.

Delivery Tracking

After the order is shipped, we will send the logistics tracking number and tracking link to the customer’s reserved email. Customers can check the real-time logistics status of the order through the tracking information.

Logistics Exception Handling

In case of logistics exceptions such as delayed delivery, package detention or abnormal tracking caused by logistics companies, customers can contact our customer service team via [email protected]. We will assist in tracking and solving relevant problems actively.

Shipping Service Update

We reserve the right to adjust logistics service providers and expedited delivery rules according to operational needs, and the updated shipping rules will be published on the official website in a timely manner.

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